MoonSays · Delete your data
This page explains how to delete the data linked to MoonSays, the Android app by Grio Works. MoonSays has no accounts: there's no username, password or email login to close. Your birth details, name and chart never leave your phone in the first place.
Delete it in the app
1. Open MoonSays and go to the Me tab.
2. Tap Delete my data, then Delete.
This deletes, right away:
- Everything stored on your phone: birth date, time and place, your name, your chart, interests, reminders, notes, your "How did it go?" answers and your settings. Scheduled notifications are cancelled.
- Your anonymous ID in our cloud (the Support ID shown in the Me tab). The app starts again with a new one.
- Your analytics ID, if you had usage data turned on. A new random ID is created, so usage events already sent can no longer be linked to you.
Uninstalling the app also removes everything stored on your phone.
Deleting your data doesn't cancel a Premium subscription. Cancel it in Google Play › Payments & subscriptions › Subscriptions.
Ask us by email
If you can't use the app anymore, for example because you uninstalled it, email info@grio.works with the subject "Delete my data". If you still have it, include your Support ID from the Me tab, so we can find anything linked to it. We answer within 30 days, free of charge.
What is kept, and for how long
| Data | Why it's kept | How long |
|---|---|---|
| Subscription records (a random purchase ID, the plan, trial and renewal dates; never your name or card) | Google Play and RevenueCat need them to keep a subscription working and for tax and accounting | As long as tax and commercial law requires |
| Crash reports | To fix bugs; they aren't linked to your name | Deleted automatically after 90 days |
| Usage events already sent (only if you turned usage data on) | Counted as totals; no longer linked to you after the reset | Up to 1 year |
| Community counts, such as "312 people asked about a haircut this week" | Kept only as totals; never linked to you | Kept as totals |
Waitlist email. If you joined the waitlist on moonsays.app, use the unsubscribe link in any of our emails, or write to info@grio.works and we'll delete your address.
More detail is in our Privacy Policy at moonsays.app/privacy (linked below).
Version 1.0 · Last updated: 30 October 2026.